PATIENT/CARER SATISFACTION SURVEY

This feedback form is for the Day Hospital only.

Any feedback you would like to give regarding your surgeon, anaesthetist or appointment scheduling processes, should be made with that respective practice/person.


We will not be able to respond to your feedback unless you provide an email address.

Clerical Admission


Did you find reception staff friendly & courteous?

YESNO

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Did you receive adequate information with regards to your account?

YESNO

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Was your operation time delayed?

YESNO

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If so, were you provided with an explanation? Please comment

YESNO

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Nursing Care


Did you find the nursing staff caring and informative?

YESNO

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Were you provided with adequate information with regards to your care, including pain management?

YESNO

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Were you provided with adequate discharge information?

YESNO

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Do you have any comments you would like to make about the nursing staff?

YESNO

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Medical


Did you receive a satisfactory explanation of your procedure by your surgeon?

YESNO

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Did you receive a satisfactory explanation of your anaesthetic by your anaesthetist?

YESNO

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The Facility


Did you find the facility comfortable & aesthetically pleasing?

YESNO

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Was the room temperature comfortable?

YESNO

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Do you have any suggestions that would help us improve our service to you?

YESNO

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