Rights & Responsibilities


As a patient of CSDS you have the right to;

  • Be treated with respect for your dignity, beliefs and right to privacy
  • Expect high standards of care consistent with your needs
  • An explanation of your procedure and its associated risks before giving consent
  • The services on an interpreter
  • Decline treatment after accepting responsibility for the consequences
  • Have advice on how to make a complaint
  • Be aware of all costs involved in your treatment
  • Advice on care after discharge
  • Access to your medical record if required

As a patient of CSDS you have the responsibility to:

  • Co-operate with staff during your treatment in order to aid your recovery
  • Be open and frank about your medical history so as to ensure you receive the best care
  • Accept the consequences of your own decisions on health matters
  • Direct any criticisms of the facility to a staff member so that appropriate steps can be taken to remedy any problem ( refer to complaints brochure)
  • Respect the dignity of staff members, other patients & visitors and their right to a safe environment
  • Be considerate in your arrangements with the Day Surgery
  • Have respect for our relevant policies.

YOUR PRIVACY

Colin Street Day Surgery is committed to ensuring that your personal information is professionally managed in accordance with the Privacy Act 1988 and all relevant state legislation.

Data required by law

We have a legal obligation to provide various data sets of information about our patients to the following entities:

  • State Health Departments ( all patients and all notifiable diseases)
  • Private Hospitals Data Bureau ( admitted patients only)
  • Registrar General’s Office( births & deaths only)
  • Hospital Case Mix Protocol ( all privately  insured admitted patients)

How we treat your information confidentially

Apart from the uses listed above or otherwise permitted under the Privacy Act, using or disclosing your personal information will be done only with your consent. In addition, your information will be disposed of confidentially, in line with accepted document disposal schedules.

How do we keep your information stored?

  • CSDS patient data system is password protected
  • Medical records are stored in a secured area with select access by staff
  • Theatre Register maintained by the Theatre Manager
  • Pathology books kept in theatres

Your right to access your medical record

Under the Privacy Act of 1988, you generally have a right to access the information we hold about you.

How to apply for access?

  • Contact the CSDS Manager to assist you with this process. Depending on what you require, you  may l be charged a fee for photocopies of documents & retrieval of information.
  • Granting of access and provision of information may take up to 30 days